Shipping Policy

Harper's Boutique

SHIPPING POLICY

ORDER PROCESSING

Each order is handled with care to ensure quality and precision.
Please allow 1–3 business days for processing before dispatch.
Orders placed on weekends or public holidays will be processed on the next working day.

DELIVERY TIME

Our standard delivery timeframe is 5–15 business days, depending on your location.
We partner with trusted carriers to ensure your order reaches you safely and promptly.
Once dispatched, you will receive an email with your tracking information.

SHIPPING FEES

We are pleased to offer complimentary shipping on all orders, with no minimum purchase required.
Every package is delivered directly to your door at no extra cost.

ORDER PLACEMENT

  1. Select your desired item and add it to your shopping cart.

  2. Proceed to checkout and carefully review your shipping details.

  3. Choose your preferred payment method — all transactions are processed through our secure, SSL-encrypted system.

  4. Once your order is complete, you will receive a confirmation email for your records.

DELAYS & AVAILABILITY

Please note that delivery times may vary slightly during peak seasons or due to unforeseen global shipping delays.
Our team is committed to ensuring your order arrives as swiftly as possible and will keep you informed every step of the way.

CUSTOMER CARE

For personalized assistance or urgent delivery requests, please contact our Customer Care team at info@boutique-harpers.com.
We are always delighted to assist you.

Shipping Insurance Policy

At Harper's Boutique, we want every order to arrive safely and in perfect condition. That’s why we offer optional Shipping Insurance for extra peace of mind.

When you add Shipping Insurance to your order, you are fully protected against:

  • Lost Packages
    If your order gets lost in transit or never arrives, we’ll send you a free replacement right away.

  • Damaged Packages
    If your package arrives damaged or opened, we’ll replace the affected items at no additional cost.

How It Works

  1. Add Shipping Insurance at checkout.

  2. If something goes wrong, contact our support team within 7 days of delivery (or expected delivery).

  3. Provide a photo (for damaged items) or tracking info (for lost items).

  4. We will approve your claim and ship a free replacement immediately.

What's Not Covered

  • Incorrect or incomplete shipping addresses entered by the customer

  • Packages marked as delivered but taken by a third party (stolen packages)

  • Delays caused by customs or the carrier